Why these default sc_task are created when creating a request from the service catalog item ?

[PrashR]

[Dr Atul G- LNG]

Hi @PrashR 

These are coming for the flow attached to this catalog item. Please check the IITB flow attached to thsi and there you will get these details. 

[PrashR]

How can i disable them so that they will not appear in the catalog task ?

[Ranjit Nimbalka · Accepted solution]

Hi @PrashR ,

catalog task, approval are generated from workflow, flow attached to catalog item if you don't want to trigger sc_task then remove flow or workflow from catalog item and create a new and add it to catalog item.

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
Regards,
Ranjit

[PrashR]

I have not added the flow to the catalog but i made the flow using catalog