Widget creation with performance analytics

[Sayali_9822]

I created one widget by using performance analytics to show created and resolved incidents, for that i used 2 OOTB indicators('Number of new incidents' and 'Number of resolved incidents') but need to add one condition to show only particular assignment group related data. How can i achieve that? where to add condition?

[Mark Manders · Accepted solution]

Check if you already have breakdowns for the assignment group in the indicators and otherwise add them. You can then use those breakdowns to show the assignment group.

You could also put the widget on a dashboard and add the breakdown as a filter.

[Sayali_9822]

I achieved it with an element filter, but a breakdown solution greatly helps. Now I need one more help. I am able to see the data table below the chart but not the total count of records. I want to see total resolved = 10 and total created = 30 something like this. How can i do that?

[Sayali_9822]

I want something like created issue(178) and resolved issues (178) kind of thing

I want something like created issue(178) and resolved issues (178) kind of thing. How can i achieve that?

[Sayali_9822]

Anyone have solution on this?