Widget creation with performance analytics

[Sayali_9822]

I created one widget by using performance analytics to show created and resolved incidents, for that i used 2 OOTB indicators('Number of new incidents' and 'Number of resolved incidents') but I am not able to get the total count of records. I want to see created issues = 10 and resolved issues = 30, something like this. Do you know how I can do that? Attaching a screenshot for reference.

[AndersBGS]

Hi @Sayali_9822 ,

In regards to performance analytics, I can see that this is a daily automated indicator. Do you expect to see 10/30 each day or what do you actually mean? You also both refer incidents and issues - is it the same or different things? 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

best regards

Anders

[Sayali_9822]

Here you can see, that in the entire NOV month, only three incidents were created, so I want to show the Number of created incidents = 3 and the Number of resolved incidents = 0 for this graph. How can i achieve that

[AndersBGS]

Hi @Sayali_9822 ,

So above screenshot is from analytics Hub - correct? If you just mapped both automated indicators to the widget, this will get you the look that you're looking for.

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

best regards

Anders

[Sayali_9822]

Its already mapped