Widget Not Displaying in the CSM Portal

[t-takumi]

I placed a widget on the page using Page Designer, but it does not appear in the CSM Portal. I tried the following steps, but the widget still does not show: Set the “Visible to roles” on the widget Set the “Visible to roles” on the instance options Is there anything else I should check or any other method to make the widget display?

[Ankur Bawiskar]

@t-takumi 

did you try to logout and login again?

check this

Setting role on Widget Instance does not affect the visibility 

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

[t-takumi]

I tried to logout and login again now.

I looked it, but I changed the roles, but nothing has changed.

[Ankur Bawiskar]

@t-takumi 

did you check in widget instance any visibility is added?

how about for admin? they are able to see ?

[t-takumi]

I only added the logged‑in user's role to the Can View setting.
Admin is not see this widjet.