Widget not working correctly

[Ariomar de Deus]

I have a widget that displays a button when my variable is true, but this button isn't appearing even when my condition is true.
The variable in question is trigger_evolution_survey, and it's of type true/false.

I've provided my HTML body template and the server script. Could you help me with this problem?

Body HTML Template

<div class="panel panel-default" ng-if="data.trigger_evolution_survey">
<div class="panel-body">
<a class="btn btn-primary btn-block" ng-click="redirectSurvey()">Resultado pesquisa de satisfação</a>
</div>
</div>
 
<div ng-if="c.showPopup" class="modal fade in">
<div class="modal-dialog">
<div class="modal-content">
<div class="modal-header">
<h5 class="modal-title">Sem avaliação</h5>
</div>
<div class="modal-body">
<p>Fale sem avaliação do solicitante.</p>
</div>
<div class="modal-footer">
<button type="button" class="btn btn-primary" ng-click="closeModal()">Fechar</button>
</div> 
</div>
</div>
</div>

 

Server Script

(function() {

    data.table = $sp.getParameter('table');

    data.sys_id = $sp.getParameter('sys_id');

    data.complete = true;

    data.urlSurvey = '';

    data.trigger_evolution_survey = false; // novo campo
 
    var task = new GlideRecord(data.table);

    if (task.get(data.sys_id)) {

        data.trigger_evolution_survey = task.getValue('trigger_evolution_survey') == 'true'; // converte para booleano

    }
 
    var instance = new GlideRecord('asmt_assessment_instance');

    instance.addQuery('trigger_id', data.sys_id);

    instance.query();
 
    if (instance.next()) {

        if (instance.getValue('state') != 'complete')

            return data.complete = false;
 
        data.urlSurvey = "/bbstore?id=survey_result&ans=" + instance.getValue('sys_id');

    }

})();

 

[Ankur Bawiskar]

@Ariomar de Deus 

try this

HTML:

<div class="panel panel-default" ng-if="data.trigger_evolution_survey === true || data.trigger_evolution_survey === 'true'">
    <div class="panel-body">
        <a class="btn btn-primary btn-block" ng-click="redirectSurvey()">Resultado pesquisa de satisfação</a>
    </div>
</div>

<div ng-if="c.showPopup" class="modal fade in">
    <div class="modal-dialog">
        <div class="modal-content">
            <div class="modal-header">
                <h5 class="modal-title">Sem avaliação</h5>
            </div>
            <div class="modal-body">
                <p>Fale sem avaliação do solicitante.</p>
            </div>
            <div class="modal-footer">
                <button type="button" class="btn btn-primary" ng-click="closeModal()">Fechar</button>
            </div> 
        </div>
    </div>
</div>

Server:

(function() {
    data.table = $sp.getParameter('table');
    data.sys_id = $sp.getParameter('sys_id');
    data.complete = true;
    data.urlSurvey = '';
    data.trigger_evolution_survey = false; // novo campo

    var task = new GlideRecord(data.table);
    if (task.get(data.sys_id)) {
        data.trigger_evolution_survey = task.getValue('trigger_evolution_survey') === 'true'; // converte para booleano
    }

    var instance = new GlideRecord('asmt_assessment_instance');
    instance.addQuery('trigger_id', data.sys_id);
    instance.query();

    if (instance.next()) {
        if (instance.getValue('state') != 'complete') {
            return data.complete = false;
        }
        data.urlSurvey = "/bbstore?id=survey_result&ans=" + instance.getValue('sys_id');
    }
})();

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

[Ankur Bawiskar]

@Ariomar de Deus 

Hope you are doing good.

Did my reply answer your question?

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

[Nawal Singh]

Hi @Ariomar de Deus ,

Please review below code - 

<!-- Show button only when trigger_evolution_survey = true -->
<div class="panel panel-default" ng-if="data.trigger_evolution_survey">
    <div class="panel-body">
        <a class="btn btn-primary btn-block" ng-click="redirectSurvey()">
            Resultado pesquisa de satisfação
        </a>
    </div>
</div>

<!-- Popup Modal -->
<div ng-if="c.showPopup" class="modal fade in">
    <div class="modal-dialog">
        <div class="modal-content">

            <div class="modal-header">
                <h5 class="modal-title">Sem avaliação</h5>
            </div>

            <div class="modal-body">
                <p>Fale sem avaliação do solicitante.</p>
            </div>

            <div class="modal-footer">
                <button type="button" class="btn btn-primary" ng-click="closeModal()">Fechar</button>
            </div>

        </div>
    </div>
</div>

and server script- 

(function() {

    data.table = $sp.getParameter('table');
    data.sys_id = $sp.getParameter('sys_id');

    data.complete = true;
    data.urlSurvey = '';
    data.trigger_evolution_survey = false;

    // Load the task record
    var task = new GlideRecord(data.table);
    if (task.get(data.sys_id)) {

        // Boolean fields in ServiceNow return "1" or "0"
        // getBooleanValue() converts this automatically
        data.trigger_evolution_survey = task.getBooleanValue('trigger_evolution_survey');
    }

    // Find survey instance
    var instance = new GlideRecord('asmt_assessment_instance');
    instance.addQuery('trigger_id', data.sys_id);
    instance.query();

    if (instance.next()) {

        // If survey is not complete → do not show the result button
        if (instance.getValue('state') != 'complete') {
            data.complete = false;
            return;
        }

        // Build link to survey result
        data.urlSurvey = "/bbstore?id=survey_result&ans=" + instance.getValue('sys_id');
    }

})();

If you found my response helpful, please mark it as helpful and accept it as the solution.

Thank you
Nawal Singh