Created a fresh developer instance and tried creating INC using Table APIs, it's returning 401 Unauthorized error. This was working till last month(~).
From SNOW portal - REST API Explorer page it works using X-UserToken header, but from Postman it doesn't work neither with X-UserToken nor with Basic base64{user:pass}.
We have this working at least from last 8 years, but now it suddenly stopped and returning this error. Any recent changes done in Authorizations to this API?
REQUEST and RESPONSE details:
POST
https://dev435431.service-now.com/api/now/table/incident
Headers:
Content-Type:application/json
Accept:application/json
Authorization:Basic Base64Encoded{user:pas}
RequestBody:
{
"short_description": "title",
"description": "description body",
"impact": "3",
"urgency": "3"
}
Response: 401 Unauthorized
{
"error": {
"message": "User is not authenticated",
"detail": "Required to provide Auth information"
},
"status": "failure"
}
