Without CI how can i run the conflict checker on change?

[raghavender9291]

i have a requirement where the change is to get created with custom model type and for that change as it is used internally we don't have any CI's but need to check the conflict with existing change using the planned start and planned end date

[Dr Atul G- LNG]

Hi @raghavender9291 

Did you try in PDI? Is it conflict checking or not? You need to update the conflict check UI action code , but before that try to see if CI is not there , will conflict work. ( I assume yes) 

You can check conflicts properties as well. 

Bcz OOTB it tale all 3. 

[raghavender9291]

@Dr Atul G- LNG 
if we Don't have any CI selected the automatic Conflict checking is not working , it is always checking for these three fields
Configuration item/Affected CIs, Planned start date and Planned end date are required to run conflict
The conflict checkers status  button is not even getting enable without CI

I am looking to enable  the checker without the CI's and run automatically based on the just planned start and end date changes for particular type of changes

[Dr Atul G- LNG]

Hi @raghavender9291 

There is no other way, as per my knowledge. Log a Now Support case and see if SN provide some alternative.

[designitsecure]

This is an unconventional solution but will work. Go to the system property "change.conflict.mode" and add a new choice. I used "Custom=custom". Then set the value of the property to the new choice. Once you have updated this system property update your planned start date and end date and leave the CI empty. The conflict detection will run and inform you if there are any conflicts. One thing to note - this will not allow the use of the "Check Conflicts" button and it will always remain disabled now unless reverted back to "Basic" or "Advanced". If you need the button to work some additional customization is needed that I would not recommend unless absolutely necessary.