Words are getting underlined while hovering in ESC Portal

[Naveenadevi S]

Hi all,

      In Esc portal during impersonation, for some user words are getting underlined while hover . 

                                                                    Pic 1 (impersonation for person A)

                                                                        Pic 2 (impersonation for person B)

Can anyone help to find the solution. Thanks in advance

[Dr Atul G- LNG]

Hi @Naveenadevi S 

I tested this is my PDI and did not find the issue. It may be some cache issue. 

try 

cache.do

[Mark Roethof]

Hi there,

Don't know it immediately, though always interested in Employee Center.

Do you have any steps to reproduce? Or is this random? And what would you have fixed, always underline/neverline or just knowing where this difference in behavior comes from?

[Unique45 · Accepted solution]

Hello @Naveenadevi S , 

-This is happing because Accessibility is enable for that user. you need to disable the Accessibility.

-To Disable Accessibility please follow following steps:

1.)Open Preference :

2) Select Accessibility and Disable the Enable accessibility in classic:

[Dr Atul G- LNG]

Thanks mate for the response. In my PDI i tested with 2-3 users and for all of them accessibly was Enabled and did not find the underline in text.