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07-14-2025 11:14 PM
I have created a Users Group with sn_change_read and change_request_write role and added one user in that group .
Also created ACL for write operation on work_notes field on change_request table , so that any user with change_request_write role would be able to edit the work notes field and rest fields will be readonly on that form.
But, as an user with that write role, I am not able to see the work notes field itself.
Solved! Go to Solution.
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07-14-2025 11:18 PM
is that field in the view which user is seeing?
Did you debug by using access analyzer?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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07-14-2025 11:18 PM
is that field in the view which user is seeing?
Did you debug by using access analyzer?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader