Work order Qualification Group field not populating

Mark Wood
Tera Contributor

Hello Experts,
I am new to CSM .i am creating my first workorder.but i am facing issues with qualification group.
OOTB qualification group will populate based on location.
so as per OOTB functionality i have assign loaction for a group.
now when i select that location on work order form .in qualification group its not showing me that group name.
i have attached error scrrenshot below.
please guide me.
thank you.

4 REPLIES 4

PA001
Mega Sage

Hello Wood,

 

Can you provide the screen shots of qualification group with location covered related list and locations to verify the issue?

 

Thanks,

 

Mark Wood
Tera Contributor

Hello @PA001 above question has been solved. thanks for your response.

Hi Mark, can you tell me about the solution you got? I'm having the same issue now.

Swostik, You can create a Qualification group under Field Service > Group Management > Qualification Groups and add users to it.