CI field Auto Population in the Alert record(em_alert)- Event Management
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2 hours ago
Hi,
My requirement is that the CI field in the Alert record should get populated always. It should be populated based on the Node field. But currently if the Node field contains ci value that doesn't extend cmdb_ci_hardware then the CI value is not getting populated. If the CI in the Node field extends both hardware and a non-hardware class, then it should populate the CI that extends from the hardware class. Kindly help me solve my requirement. Thanks in Advance
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