Workflow in prod got struck in run script same scenario is working in lower instance
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‎05-23-2024 10:04 AM
Workflow in prod got struck in run script same scenario is working in lower instance what might be the reason?

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‎05-23-2024 10:12 AM
Hi there,
Any details you can share? Else it will be really hard to help you.
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
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‎05-23-2024 10:27 AM
In the above workflow is stopped at run script activity where we are checking the location of the user and details in location table are fine

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‎05-23-2024 10:34 AM
So then it can just be a data issue to answer your original question 🙂
Unfortunately you only shared a graphic of the workflow, so can't help you more than this.
The success of answers to your question, depends on the information you provide.
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
---
~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field
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‎05-23-2024 10:19 AM