Workflow in prod got struck in run script same scenario is working in lower instance

Dinesh92
Tera Contributor

Workflow in prod got struck in run script same scenario is working in lower instance what might be the reason?

4 REPLIES 4

Mark Roethof
Tera Patron
Tera Patron

Hi there,

 

Any details you can share? Else it will be really hard to help you.

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

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~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

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Dinesh92_0-1716485133377.png

 

In the above workflow is stopped at run script activity where we are checking the location of the user and details in location table are fine

 

So then it can just be a data issue to answer your original question 🙂

 

Unfortunately you only shared a graphic of the workflow, so can't help you more than this.

 

The success of answers to your question, depends on the information you provide.

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

---

 

~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

LinkedIn

Bert_c1
Kilo Patron

To add to what Mark posted, see:  tips-on-asking-question-on-community