Workflow issue with Order Guide
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10-13-2017 12:15 AM
Hi All,
I have created Order guide with 3 catalog items and i have mentioned workflows in all 3 catalog items itself.If i try submit each catalog item separately out of Order guide, all 3 working fine.
Issue is happening when submit from order guide
When i submit any 2 items from the order guide both Ritms working fine.But when i submit all 3 items at a time workflow is not triggered for 1 or 2 items for some times.
Some times it is triggering workflow and sometimes it is not triggering workflows.If submit 10 request 2 to 3 requests does not triggering workflow for its Ritm.
I am very confused because issue is not happening consistently.
Also i confused how to investigate this issue(Where should i check if order guide not triggers workflow)
Please kindly anyone can help me out to solve the issue
This the error showing if open workflow of the Ritm
Thanks
Venkatesh

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05-23-2022 07:50 PM
Add a worknote to the affected RITM to test if that starts the WF