Workflow missing from wf_workflow table
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12-01-2022 12:41 PM
Hi all. I went to "Workflow editor" and also to "workflow versions", and in both places I found some published active workflows on the sc_req_item table that were created about 8 years ago. I made some temporary changes, published them, and now I want to go back to the original versions. Everything I search, tells me to go to the wf_workflow table, open the record, find the version I want (under related lists) and then revert back to that version. Problem is these records don't exist in the wf_workflow table; only in the wf_workflow_version table. What does this mean? How can you have versions of workflow without having the workflow itself? Does this possibly mean the workflow isn't really firing off at all? Thanks. Much appreciated!

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12-01-2022 01:50 PM
I would assume the same as you, I haven't personally seen this.
Are you able to edit the workflow directly from the workflow editor? Even after making changes you don't see it on wf_workflow table?
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12-01-2022 02:11 PM
Yes, I am able to checkout, edit and publish. However, after doing so, it still does not appear on the wf_workflow table.

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12-01-2022 02:19 PM
Did this workflow originate in this instance or was it migrated?
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12-02-2022 05:27 AM
That is an excellent question. My guess is that it was migrated. The create dates are in 2014. I have been here for 17 years and I don't recall us using Servicenow back in 2014. The authors are not people I remember working here and when I googled their names, they turn out to be Servicenow employees.

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12-02-2022 06:22 AM
If it's an out of box workflow you might be able to get a recent version of it from another instance and export it out. What is the workflow name?