Workflow not attached in RITM so it is not moving to approval state.

RohitKumar24
Tera Contributor

‎11-29-2024 04:48 AM

Hi 
I have recieved a RITM which is in open state even after getting CO-ID it is not moving to approval state, I saw in related links to check the workflow but there was no workflow attach and workflow is present and mapped to Catalog item.

 

How can I attach workflow to the RITM and why this occurred suddenly .

Please provide fix script to attach the workflow from background.

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raj chavan
Tera Guru

‎11-29-2024 04:56 AM

This happens sometimes although workflow is still executing in background to see that you can go to wf_context.list table and find your RITM there where you can see your attached workflow 

If my answer helped you in any way, then mark it as helpful or correct. This will help others finding a solution.

Kindly mark it correct and helpful if it is applicable.

Thanks,

Raj