Best way to remind users of RITM pickups every 14 days

asd22
Tera Contributor

Hello, we notice our users often forget to pickup what they ordered with a RITM. So i want the users to get a email reminder every 14 days when the RITM still has the status "pickup". Im not sure if the best way is to edit the flow, or set up an email notification.

10 REPLIES 10

Sandeep Rajput
Tera Patron
Tera Patron

@asd22 Instead of editing the flow, you can plan to create an email notification which will be triggered by a scheduled job. This scheduled job will pick RITMs in pickup state and send the reminders to users which items mentioned in the notification body.

I got the notification named "14d_reminder", How do i tie it together with the scheduled job? 

@asd22 Trigger the notification via an event and trigger the event from the scheduled job. 

i have made all this, but how do i know if they are all connected?