Workflow runscript not working for GlideRecord
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02-22-2024 01:56 AM
Hi,
Workflow run script working if I pass record number directly in the GlideRecord, and If I glide with addQuery its not working at all. Tested by adding workflow logs.
Passing record number directly:
workflow.info('Hi');
var jsonObj = {};
var res = {};
var parsedData = {};
workflow.info('script start');
var caseR = new GlideRecord('x_imports_revision_case');
caseR.addEncodedQuery("case=POREV0001051");
caseR.query();
workflow.info('after query ' + current.case + ' & ' + current.sys_id + ' & ' + caseR.getValue("number") + ' & ' + caseR.getValue("short_description") + ' & ' + caseR.addQuery('case',current.case));
if (caseR.next()) {
workflow.info('in if');
jsonObj = caseR.json_output.toString();
parsedData = JSON.parse(jsonObj);
workflow.scratchpad.supplier_ship_date = parsedData.u_supplier_ship_date[0].changed_value;
workflow.info(' the scratchpad is '+ new global.JSON().encode(workflow.scratchpad.supplier_ship_date));
workflow.scratchpad.po_cancel = parsedData.u_po_cancel[0].changed_value;
workflow.info(' the scratchpad is '+ new global.JSON().encode(workflow.scratchpad.po_cancel));
}
Output:
Gliding with addQuery:
workflow.info('Hi');
var jsonObj = {};
var res = {};
var parsedData = {};
workflow.info('script start');
var caseR = new GlideRecord('x_imports_revision_case');
caseR.addQuery('case',current.case);
caseR.query();
workflow.info('after query ' + current.case + ' & ' + current.sys_id + ' & ' + caseR.getValue("number") + ' & ' + caseR.getValue("short_description") + ' & ' + caseR.addQuery('case',current.case));
if (caseR.next()) {
workflow.info('in if');
jsonObj = caseR.json_output.toString();
parsedData = JSON.parse(jsonObj);
workflow.scratchpad.supplier_ship_date = parsedData.u_supplier_ship_date[0].changed_value;
workflow.info(' the scratchpad is '+ new global.JSON().encode(workflow.scratchpad.supplier_ship_date));
workflow.scratchpad.po_cancel = parsedData.u_po_cancel[0].changed_value;
workflow.info(' the scratchpad is '+ new global.JSON().encode(workflow.scratchpad.po_cancel));
}
Output:
Thanks in Advance:)
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02-22-2024 03:07 AM
Hi @Aruna Sree Yela
Can you try the below code?
Also may I know what type of field is case field?
workflow.info('Hi');
var jsonObj = {};
var res = {};
var parsedData = {};
workflow.info('script start');
var caseR = new GlideRecord('x_imports_revision_case');
caseR.addEncodedQuery('case='+current.case);
caseR.query();
workflow.info('after query ' + current.case + ' & ' + current.sys_id + ' & ' + caseR.getValue("number") + ' & ' + caseR.getValue("short_description") + ' & ' + caseR.addQuery('case',current.case));
if (caseR.next()) {
workflow.info('in if');
jsonObj = caseR.json_output.toString();
parsedData = JSON.parse(jsonObj);
workflow.scratchpad.supplier_ship_date = parsedData.u_supplier_ship_date[0].changed_value;
workflow.info(' the scratchpad is '+ new global.JSON().encode(workflow.scratchpad.supplier_ship_date));
workflow.scratchpad.po_cancel = parsedData.u_po_cancel[0].changed_value;
workflow.info(' the scratchpad is '+ new global.JSON().encode(workflow.scratchpad.po_cancel));
}
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02-22-2024 03:18 AM
@_Gaurav Case type is "Composite Field".
I tried the above code, but no luck for Case field and Number[string] field as well.
Thanks
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02-22-2024 04:41 AM
Can you please try current.case.toString()
Regards,
Piyush Sain
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02-22-2024 04:55 AM
@piyushsain Not working!
And I can be sure that current.case was fetching the value correctly. If you see the below log
workflow.info('after query ' + current.case + ' & ' + current.sys_id + ' & ' + caseR.getValue("number") + ' & ' + caseR.getValue("short_description") + ' & ' + caseR.addQuery('case',current.case));
Thanks