Workflow to trigger tasks based on time schedule

Wasd123
Tera Expert

How would I set up in a workflow that a task should be triggered in specific times? like every 2nd Monday of every month?

6 REPLIES 6

Kasi Dhanabalan
Tera Expert

Hi @Wasd123 ,

You can use Scheduled Entity Generation feature in ServiceNow to create tasks based on a specific schedule.

 

1. Navigate to sys_template.LIST.

2. Create a new template. Select the table name and fill the fields as per the requirement.

KasiRamanatha1_0-1665978845762.png

1. Once done with the template, Navigate to System Definition --> Scheduled Jobs.

2. Click on New --> Automatically generate something (a change, an incident, a ci, etc) from a template

KasiRamanatha1_1-1665980008871.png

3. Fill the fields and click on Save.

KasiRamanatha1_2-1665980095858.png

 

 

 

 

The workflow has several tasks, and only one of the tasks should be scheduled like that? so not like the whole workflow should be triggered at that point.