Workflow undefined, maybe missing global qualifier

[prashantgadgil]

Hello All, I have a workflow called "Sample Workflow" in one custom scoped app. I am trying to start it in a UI action from another custom scoped app.

var wf = new Workflow();

var   wfId = wf.getWorkflowFromName("Sample Workflow");

var vars = {};

vars.u_var1 = var1_value;

wf.startFlow(wfId, null, "Sample Workflow", vars);

When I click on the UI action, I am getting an error which says "Workflow undefined, maybe missing global qualifier"

Does anyone have any pointers on what is missing? how do I declare global qualifier?

Thanks in Advance

Prashant

[Harshal Nirmal]

This script where can i write, should i use in UI Action 

[prashantgadgil]

thanks a lot ...that worked.

[Teena Singh]

Prashant,
Glad to see that you are using the Community to learn more.

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Teena Singh
Customer Experience: UX Strategy and Customer Insights
teena.singh@servicenow.com

ServiceNow

[erikbartholdy]

hi everyone 

I am getting the same message in a different context. 

I have made a new workflow on the sn_customservice_case tabel. There is only one condition - the account is someone. I was "in the Customer service scope" when i made the workflow. 

to be able to se it, I have made an UI action "Show workflow" to this table too. (it was not there OOB) 

The workflow starts and works ok, the UI action works ok - but when the record is saved it shows this Error Message "Workflow undefined, maybe missing global qualifier"

it has nothing to do with the UI action, since the workflow is made when the Case record is saved, The error also shows each time the record loads. 

I guess a "Global" is missing somewhere. Is it a Business Rule or Script Include which is starting the workflow? 

any ideas? 

br Erik 

[Chuck Tomasi]

The error is coming from the Condition statement being evaluated. You need to global. in front of Workflow.

It should read 

!current.isNewRecord() && (new global.Workflow().hasWorkflow(current))