workflow

Deepika Ravindr
Tera Contributor
 
5 REPLIES 5

Ankur Bawiskar
Tera Patron
Tera Patron

@Deepika Ravindr 

so what you want to check using the IF activity?

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Hi @Ankur Bawiskar ,

Actually the flow condition is if the user selected India then the mail trigger to the ADB@gmail.com .If it's user select the other location then the mail will send to the XYZ@gmail.com , 

How can I achieve this ? but the user is not present in user table , we need to do hard core. how can we do script to add the user ?

 

Thanks,

Deepika

@Deepika Ravindr 

then you can directly use the notification activity and set the recipient based on that logic.

what did you try so far?

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Hi @Ankur Bawiskar ,

I have created the notification and trigger the event in to the flow, because the user is not present in that user table that's the reason i am trying using this method