Worknote is updated twice on incident form

gunjan1
Kilo Contributor

In incident form whenever I update the Assigned to field or one field is Escalated code then in worknote it is updated twice. I am not getting what is the reason for this. So, please suggest where the issue is.

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5 REPLIES 5

Chay2
Mega Guru

I think you have used current.update() on an onBefore business rule then