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07-13-2026 06:25 AM
I have a record producer created on problem table how can I add it to workspace list menu.
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07-13-2026 06:55 AM - edited 07-13-2026 06:59 AM
Got a simpler way, create a category (sys_ux_list_category) and a list (sys_ux_list) under it.
@Sandeep Rajput @Ankur Bawiskar thanks for the inputs.
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07-13-2026 06:33 AM
record producers are mostly to create task based records
see if this helps
Adding a Record Producer or Catalog Item button to the list view in Agent Workspace List Action
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Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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07-13-2026 06:37 AM
@George_1 Natively you cann't add a Record producer link inside the workspace. However, you can add a UI Action which can navigate the user to the record producer view in the portal or you can have a UI Action which can show the record producer in a Modal view.
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07-13-2026 06:55 AM - edited 07-13-2026 06:59 AM
Got a simpler way, create a category (sys_ux_list_category) and a list (sys_ux_list) under it.
@Sandeep Rajput @Ankur Bawiskar thanks for the inputs.
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07-13-2026 07:39 PM
but this will simply show the record producer list
I thought you require a list which when clicked will open the record producer try it form directly
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader