For displaying a Case record in the CMS/FSM Configurable Workspace, we have added the Playbook tab via an Action Assignment (Related Item). This successfully added the playbook tab.
However, the order of the tabs are: Details, [Related Lists], Playbook. And we want to show the Playbook FIRST.
In reviewing posts, it seems that how you change the tab order has changed many times, and I can't seem to get any solution to work.
1. I have set up a Workspace View Rule, and changed the tab order, but it has no affect.
2. I have changed the Order field for Playbook in the UX App Routes to 1 (was 1000) as instructed in this post, but it had no affect: https://www.servicenow.com/community/itsm-forum/service-operation-workspace-tabs/m-p/2682638
3. In UI Builder, you cannot directly change the order of the tabs because it is using the "Record Page Tabs" component.
Any ideas?
SN Version: Washington D.C.
We have
