Workspace Export - Export button customized to have download, JSON download not working
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07-17-2026 09:22 AM
Customized workspace Export button to have the download only option,
For JSON file type alone, it is not downloading the JSON file, when I click on the export button, it opens the JSON file, any idea why it is not working
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07-17-2026 10:00 AM
Hi @EstherP
Refer: https://www.servicenow.com/community/itsm-forum/url-export-is-not-working-with-json/m-p/2652432
Use JSONv2 parameter instead of JSON.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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07-17-2026 04:50 PM
@Tanushree Maiti Thank you, but when I pass JSONv2 it opens the file in JSON format but the download is still not working as mentioned in your reference post