Workspace Export - Export button customized to have download, JSON download not working

EstherP
Tera Contributor

Customized workspace Export button to have the download only option, 

EstherP_1-1784304929012.png

For JSON file type alone, it is not downloading the JSON file, when I click on the export button, it opens the JSON file, any idea why it is not working 

EstherP_0-1784305329922.png

 

 

 

 

2 REPLIES 2

Tanushree Maiti
Tera Patron

Hi @EstherP 

 

Refer: https://www.servicenow.com/community/itsm-forum/url-export-is-not-working-with-json/m-p/2652432

Use JSONv2 parameter instead of JSON.

 

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti

EstherP
Tera Contributor

@Tanushree Maiti Thank you, but when I pass JSONv2 it opens the file in JSON format but the download is still not working as mentioned in your reference post