Workspace List Route

Mohd Daud Khan
Tera Contributor

In ServiceNow Workspace, I need to configure navigation such that when a record in the list is clicked, it routes to a custom page if the scheme field contains new-enrollment. Otherwise, it should route to the default out-of-the-box (OOB) page.

5 REPLIES 5

Ankur Bawiskar
Tera Patron
Tera Patron

@Mohd Daud Khan 

what do you mean by default OOB page?

it should open workspace view?

is that what is required?

if yes then you can use Workspace Experience View Rule

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

GlideFather
Tera Patron

Hi @Mohd Daud Khan,

it is not entirely clear what your requirement is, can you add more details please?

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Mohd Daud Khan
Tera Contributor

Hi @kam / @Ankur Bawiskar 
In Workspace, when opening a record from the list, it navigates to the 'record' page. However, if the scheme field is set to new enrollment, it should navigate to a custom page named 'record-1'.
Let me know if this helps.

 

@Mohd Daud Khan 

what that custom record page should show?

some different set of fields?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader