Workspace List Route
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06-30-2025 10:51 PM
In ServiceNow Workspace, I need to configure navigation such that when a record in the list is clicked, it routes to a custom page if the scheme field contains new-enrollment. Otherwise, it should route to the default out-of-the-box (OOB) page.
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06-30-2025 11:05 PM
what do you mean by default OOB page?
it should open workspace view?
is that what is required?
if yes then you can use Workspace Experience View Rule
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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06-30-2025 11:22 PM
Hi @Mohd Daud Khan,
it is not entirely clear what your requirement is, can you add more details please?
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06-30-2025 11:41 PM
Hi @kam / @Ankur Bawiskar
In Workspace, when opening a record from the list, it navigates to the 'record' page. However, if the scheme field is set to new enrollment, it should navigate to a custom page named 'record-1'.
Let me know if this helps.
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06-30-2025 11:58 PM
what that custom record page should show?
some different set of fields?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader