Write ACL not working

johannaS
Tera Expert

I've created a write ACL specific to a field on a table that is not working.  I've created and added a new role that is specific for this ACL. The field type is a reference.  What further steps should I take to ensure that this works?

1 ACCEPTED SOLUTION

Hi,

Did you verify any onload client script or UI policy is making it read-only?

Also enable debug security rules to check which ACL is blocking?

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

9 REPLIES 9

Here is a record from that table impersonating the user.  See 'Entitlement' is still greyed out.

find_real_file.png

Hi,

Did you verify any onload client script or UI policy is making it read-only?

Also enable debug security rules to check which ACL is blocking?

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

I used debub security rules and found the ACL that was blocking by going to the field and selecting the debug icon. Thank you!

Welcome

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Can you confirm that the field is not made read only at dictionary level, if that is the case then even ACL wont make it editable.

-Anurag