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10-08-2020 06:11 AM
I've created a write ACL specific to a field on a table that is not working. I've created and added a new role that is specific for this ACL. The field type is a reference. What further steps should I take to ensure that this works?
Solved! Go to Solution.
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10-08-2020 07:24 AM
Hi,
Did you verify any onload client script or UI policy is making it read-only?
Also enable debug security rules to check which ACL is blocking?
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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10-08-2020 06:24 AM
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10-08-2020 07:24 AM
Hi,
Did you verify any onload client script or UI policy is making it read-only?
Also enable debug security rules to check which ACL is blocking?
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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10-08-2020 01:38 PM
I used debub security rules and found the ACL that was blocking by going to the field and selecting the debug icon. Thank you!
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10-08-2020 11:04 PM
Welcome
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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10-08-2020 07:32 AM
Can you confirm that the field is not made read only at dictionary level, if that is the case then even ACL wont make it editable.