XMLHelper with Namespaces

[raprohaska]

ServiceNow Level: Beginner

Trying to parse a SOAP response and I have found all suggestions point to XMLDocument and XMLHelper but I see very little about what functions are exposed through these objects. I think my troubles are due to the namespace in the xml. Here is an example of the xml:

<s:Envelope xmlns:s="http://schemas.xmlsoap.org/soap/envelope/">

  <s:Header />

  <s:Body>
          <CreateIncidentResponse xmlns="http://tempuri.org/">
                  <CreateIncidentResult xmlns:a="http://schemas.datacontract.org/2004/07/Entities.CMS.ExternalServices"
                                                                              xmlns:i="http://www.w3.org/2001/XMLSchema-instance">          
                            <a:Messages />
                            <a:Success>true</a:Success>
                            <a:TicketID>I140000048</a:TicketID>
                    </CreateIncidentResult>
            </CreateIncidentResponse>

  </s:Body>

</s:Envelope>

var response = s.post();

var helper = new XMLHelper(response);

var obj = helper.toObject();

JSUtil.logObject(obj, 'obj Response: ');

Log Object: obj Response: Object @xmlns:s: string =

http://schemas.xmlsoap.org/soap/envelope/ s:Body: Object UpdateIncidentResponse:

Object @xmlns: string = http://tempuri.org/ UpdateIncidentResult: Object

@xmlns:a: string =

http://schemas.datacontract.org/2004/07/Entities.CMS.ExternalServices

a:Success: string = true a:TicketID: string = I140000048 a:Messages: null = null

@xmlns:i: string = http://www.w3.org/2001/XMLSchema-instance

I can see the values (success = true and TicketID = I140000048) in the object but I don't understand how to access those values from code. Since I can't step through the code it is difficult to understand the structure of the object that is created.

Sorry if I'm reposting a question but I haven't found a great example yet.

- AA

[raprohaska]

I would actually prefer using XMLDocument using a generic XPATH like "//TicketID" if possible. I'm thinking the object will contain specific properties like CreateIncidentResult. There are a number of SOAP calls with similar response, I would like to have shared code that goes directly to Success and TicketID.

Thanks again,

AA

[Tanu331]

Hi,

Did you find any solution to your issue.

I am facing the same problem. When trying to capture such a response in code (Business Rule that invokes the web service) Response value in the below code statement does not assign any value to into Response.

var Response = s.post();

Thanks

Tanu

[Michael Snow]

I am also having the same issue.   Did you find a solution?

[josh_nerius]

Hi Ronald / All,

Try using the following syntax:

var ticketId = obj["s:Body"]["CreateIncidentResponse"]["CreateIncidentResult"]["a:TicketID"];

Simple "dot-walking" syntax will not work in this case due to the colons in the element/attribute names.