y did we use read only

mohammadzak
Kilo Contributor
 
7 REPLIES 7

I wish you had shared this earlier as well. I am adding in my list now.

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Ankur Bawiskar
Tera Patron

@mohammadzak 

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Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

Tanushree Maiti
Tera Patron

Hi @mohammadzak ,

 

We use read-only components in ServiceNow to preserve data integrity, enforce business workflows, and prevent unauthorized or accidental modifications to critical records.

 

e.g 

  • RBAC security :  Specific metrics or sensitive fields (e.g., salaries or specific approvals) can be restricted so only authorized users can edit them.
  • State Management:  Fields like Close Code, or Resolution Notes are locked after an incident is resolved to ensure proper closure procedures
  • Integration: Data pulled from third-party systems is often made read-only to prevent users from manually overriding it.

etc.

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti