Dashboard Visualizations are blank

[Elana]

Hello Everyone,

My dashboard's visualizations (pie,vertical bars and etc) tiles are showing as blank in my work instance, although everything was working fine weeks ago, can someone explain the issue here? and how to resolve it?

[Dr Atul G- LNG]

Try repair the plugin

Platform Analytics

App id: sn_app_analytics_w

Data visualizations

App id: sn_par_vis_base

[Elana]

Thank you for replying!
I've tried it now but the issue isn't fixed, do you have any other suggestions?

[Dr Atul G- LNG]

Hi  

In the context of troubleshooting a dashboard's layout, navigate to par_dashboard_cache_list.do to open the PAR Dashboard Metadata Caches table. Delete a dashboard's record on this table to regenerate the cache.

[Tanushree Maiti]

Hi @Elana 

• If the dashboard still does not display any content, locate the dashboard's sys_id or name in the par_dashboard_cache table and delete the corresponding record.
• Navigate to cache.do in the instance and clear the system cache.
• Log out of the instance, then sign back in.
• Verify whether the dashboard content is now loading correctly.