Yes/No variable defaults to Yes when the Default value is No

[Michael Domke]

I've got a Yes/No variable defined in a catalog item. When I choose "Preview Item" from the catalog item itself, the value of the Yes/No variable is indeed No.

I also have this same variable set to be displayed on a Catalog Task that is created via a workflow activity. But, when the task is created, the value of the Yes/No variable is Yes.

Any idea why the value of the variable would be Yes in this case? Based on the default value, it should be No.

Thanks,
Michael

[justin_drysdale]

I've had similar issues when a catalog item is part of an Order Guide with cascading variables, and variables are locked down (set read only) after they are set on page 1 of the Order Guide. As long as the finished product is correct I don't worry too much about the preview.

[Michael Domke]

In my case, the catalog item is only "ordered" in code via an inbound email action. It's not part of any order guide or exposed visually on the service catalog.

Pretty strange.

Michael

[Randall Arnold]

I'm having the same issue.  No one has an answer for this?