You do not have permission to see this catalog

[jose_quinonez]

Hi,

I am trying to use a specific catalog in SOW, but I get the message "You do not have permission to see this catalog".

I set the catalog sys_ID in the Catalog ID textbox from the catalog IFrame.

If I clear the catalog ID textbox then I get the standard service catalog.

I am logged as an admin.

I can see my catalog at Employee Center, but not in SOW.

What am I missing?

Thank you

[jose_quinonez · Accepted solution]

Hi everyone,

I found what I was missing. 

I needed to add my own catalog in the SOW portal catalog section.

In All/Service Portal/Portals/Service Workspace Portal I get a message "This item is read-only based on its protection policy". This record is read-only, but the catalog related list is not read-only.

So I just had to edit that catalog section.

Thank you all