Your connection is not private

Manthira Moorth · ‎07-31-2025

My Dear Peers,

Today when i opened my PDI i got the Privacy Error. The Certification Validation is Expired.

Is serviceNow going to fix this ?

Thanks & Regards,

Manthira Moorthi R

anne69sulli · ‎07-31-2025

@Manthira Moorth wrote:
My Dear Peers,

Today when i opened my PDI i got the Privacy Error. The Certification Validation is Expired.

Is serviceNow going to fix this ?

Thanks & Regards,
Manthira Moorthi R

Your Personal Developer Instance (PDI) displaying a "Your connection is not private" error with `NET::ERR_CERT_DATE_INVALID` indicates an expired SSL certificate, which is a server-side issue managed by ServiceNow. They are responsible for fixing this; you should report it directly to the ServiceNow Developer Program support, providing your instance name and the error details to expedite resolution.

peryourhealth

View solution in original post

anne69sulli · ‎07-31-2025

@Manthira Moorth wrote:
My Dear Peers,

Today when i opened my PDI i got the Privacy Error. The Certification Validation is Expired.

Is serviceNow going to fix this ?

Thanks & Regards,
Manthira Moorthi R

Your Personal Developer Instance (PDI) displaying a "Your connection is not private" error with `NET::ERR_CERT_DATE_INVALID` indicates an expired SSL certificate, which is a server-side issue managed by ServiceNow. They are responsible for fixing this; you should report it directly to the ServiceNow Developer Program support, providing your instance name and the error details to expedite resolution.

peryourhealth

Nikhil Bajaj9 · ‎07-31-2025

Hi @Manthira Moorth

It is happening as ServiceNow SSL certificate is expired so it is navigating you to http:// rather than https://. Many other people are affected by this and hope it will be fixed soon by ServiceNow.

Work Around: - Open developer.servicenow.com in incognito mode and sign in and launch PDI. It will display error, but it will also display Advanced option towards footer. Click on it and on next screen click on "Procced <PDI URL> unsafe" link and you will be able to access your PDI.

Regards,

Nikhil Bajaj

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Regards,
Nikhil Bajaj

Dr Atul G- LNG · ‎07-31-2025

Hi @Manthira Moorth

It’s a known issue today. You can either wait or release the PDI and request a new one.

The reason could be planned or unplanned maintenance on the ServiceNow side, which is usually not notified to PDI users.
So, it’s better to wait for a few hours before deciding to release the instance.

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Bhimashankar H · ‎07-31-2025

Hi @Manthira Moorth ,

Please check now or after some time, I was also getting same error, but now I can easily access my PDI.

First log in to developer.servicenow.com from there launch your PDI.

This is known issue, most of the users are facing, it will be fixed, just you need to wait.

Thanks,
Bhimashankar H

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