Issue with Redirection When Clicking "Load Related Links" or any other option on Approval Records

devenv106
Mega Contributor

Hi,

 

I'm facing an issue with a my custom table named "MyCase" from where a request is submitted. This request may also include attachments. After submission, the request moves to the approval stage.

When the approver opens the approval list and then accesses the specific approval record, they try to verify attachments by clicking the "Load Related Links" option. However, upon clicking it, the page unexpectedly redirects to "sysapproval_approval.do", instead of staying on the current approval record page.

Ideally, the user should remain on the same page after clicking "Load Related Links" the redirection is not expected. This redirection happens regardless of which related link is clicked if user clicks on "i" symbol to check the case record.

 

Could someone please help me understand why this issue occurs, and also suggest a proper solution or workaround?

Version - Xanadu

 

Thank you in advance.

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