Zurich - is Chat translation not working?

Kiruthika J · 3 weeks ago

Hi All,

Chat translation to English is not working in live agent chat, is it not working in Zurich release?

Dr Atul G- LNG · 3 weeks ago

https://noderegister.service-now.com/kb?id=kb_article_view&sysparm_article=KB1640629

https://www.servicenow.com/community/virtual-agent-forum/dynamic-translation-issue-for-agent-chat/m-...

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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Dr Atul G- LNG · 3 weeks ago

Please check the above links @Kiruthika J

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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Kiruthika J · 3 weeks ago

the plugins mentioned in the links are activated

Dr Atul G- LNG · 3 weeks ago

Pleas try to repair it if still issue log a case

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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