Zurich - is Chat translation not working?

[Kiruthika J]

Hi All,

Chat translation to English is not working in live agent chat, is it not working in Zurich release?

[Dr Atul - LNG]

Hi @Kiruthika J 

https://noderegister.service-now.com/kb?id=kb_article_view&sysparm_article=KB1640629

https://www.servicenow.com/community/virtual-agent-forum/dynamic-translation-issue-for-agent-chat/m-...

[Dr Atul - LNG]

Please check the above links @Kiruthika J 

[Kiruthika J]

the plugins mentioned in the links are activated

[Dr Atul - LNG]

Pleas try to repair it if still issue log a case