The Zurich release of ServiceNow has introduced an important change that impacts every user: Multi-Factor Authentication (MFA) is now built-in and mandatory.
For a long time, MFA has been recommended as a best practice to secure accounts. But with Zurich, ServiceNow has taken a stronger stance — MFA is no longer optional.
-> What happens when you log in?
When users log into their Zurich instance, they’ll immediately see a new enrollment banner on the homepage.
• This banner starts a 30-day countdown for setting up MFA.
• During the countdown, you can continue working normally.
• Once the countdown ends, MFA setup is enforced at login — you won’t be able to access the instance until it’s completed.
This ensures that no user is left without an additional layer of protection.
🔑 How to Set Up MFA in Zurich?
I’ve created a short video walkthrough where I explain each method in detail and show the setup process step by step.
👉 Watch full video here- https://youtu.be/rltfOEWbccI?si=EHISEg40AeJsTVdj
Let me know your thoughts!
#ZurichRelease #ZurichFeatures
