laurenmcman
Administrator

 

The Developer Passport for ServiceNow's Brazil release is officially underway, meaning that if you've taken the time to tune in to one of the eleven livestreams, you've earned more than just knowledge. If you're reading this between now and September 25th, you can also walk away with a very limited edition badge for your Community profile. Here's how you claim it...

 

Dev Passport Brazil Community BadgeDev Passport Brazil Community Badge

 

Instructions

 

Using the comment section of this blog, between September 14th and September 25th 2026, answer the two questions below. Once your comment has been posted and after the time period for responding has ended, our team will add the Developer Passport Brazil badge to your Community profile automatically. 

 

Question 1

 

How helpful was the Developer Passport in understanding what's coming for builders and developers in the Brazil release, and how to use said enhancements? 

 

Question 2

 

Which developer products would you most like to see additional content about in the weeks following the Developer Passport? Do you prefer any specific medium (e.g. blogs, videos, PDFs, etc.)?

 

That's It! 

 

We're excited to hear your thoughts and feelings about this Developer Passport. Thank you for tuning in!

📆 Survey Window: September 14th - September 25th

159 Comments
Prashant_Expert
Tera Explorer

Answer 1:

Yes, it was very helpful. The livestream format made it easy to see new Brazil release features, such as AI Agent Studio and Now Assist SDK updates, in action rather than just listed. That made it clear how to actually start using them in real projects.

 

Answer 2:

I would like more content on AI Agent Studio, Now Assist SDK, and Integration Hub. I prefer short technical videos with hands-on tutorials, along with blogs or documentation as reference material afterward.

palanikumar
Giga Sage

Question 1:

The Developer Passport provides structured insights for the Brazil release, bridging release notes with actionable implementation strategies. Users can select from balanced, concise, or comprehensive response options tailored for platform feedback.

 

Question 2:

I’m most interested in seeing advanced content on Now Assist and Generative AI evolution. I would highly benefit from hands-on labs or PDF cookbooks that detail real-time use cases—such as using AI for automated incident clustering or intelligent catalog item routing. Short, punchy video walkthroughs showing how to configure and extend these AI features would be the ideal medium.

 

haniabualin
Tera Explorer

Question 1:
The Developer Passport was very helpful in understanding what’s coming for builders and developers in the Brazil release. It provided a clear overview of the new enhancements and helped me understand how these capabilities can be applied in real-world development scenarios. The practical guidance made it easier to identify which new features could be useful for improving development workflows and building solutions on the platform.


Question 2:
I’d like to see more content around App Engine Studio, UI Builder, IntegrationHub, Flow Designer, and Now Assist, especially with practical examples of how the new Brazil enhancements can be used.

For the format, I would prefer a combination of short technical blogs, hands-on tutorials, and videos/demo sessions. Step-by-step examples and real-world use cases would be especially helpful for developers to quickly understand and apply the new features.

SK Chand Basha
Kilo Patron

Question 1

How helpful was the Developer Passport in understanding what's coming for builders and developers in the Brazil release, and how to use said enhancements? 

It provided good visibility into new capabilities and our existing enhancements that may become available out of the box (OOB).

 

Question 2

 

Which developer products would you most like to see additional content about in the weeks following the Developer Passport? Do you prefer any specific medium (e.g. blogs, videos, PDFs, etc.)?

My preferred format is videos with hands-on demonstrations, labs, and real-world use cases.

Not applicable

Question 1

The Developer Passport was very helpful. The demos made it easier to understand the Brazil release features and how developers can use them in actual projects.

Question 2

I’d like more content on AI Agent Studio, Flow Designer, and IntegrationHub, especially real development scenarios. Short videos with hands-on demos would be my preferred format.

Himanshu35
Tera Contributor

Question 1

The Developer Passport was very helpful in learning about new functionalities and features included with the Brazil Release

Question 2

Yes I will like to learn more above Employee Slate, Document Intelligence and other AI Capabilities of the Platform the most goto medium I would prefer would be PDF and Tutorial Videos

fjvm9
Tera Contributor

Question 1

 

Answer 1 : The content on the Brazil release for Dev's was fantastic and was really well pitched in the streams. I really found them useful in getting to know what was coming in Brazil and also the best way to use the dev tools and applications. They were  also covered in a balanced way what I needed. 

 

Question 2

 

Answer 2 :

For me: Integration Hub, Flow Designer are two I am really interested in - Blogs and Videos would be great. 

I know this is a big ask but two ideas came into my head for those of us who use PDI's and cannot get the full  value AI Assist experience etc. Could there be some LAB type scenarios that could be done through University where the  AI Assist value could be gained. And/Or  a Guided simulation. I understand this may take a lot of effort and may not be pratical to roll out, but just my tupence worth.

 

Thanks Lauren and teams for the fabulous work you put into these releases it really is fantastic and very valuable so well done.

 

Thank

 

Frank

 

 

alexcarvajal
Tera Contributor

1- The Developer Passport was very helpful to understand all the new features and changes made in the Brazil release providing us the tools and knowledge to adapt.

 

2-I would like to see additional content about AI Agents and Build Agent capabilities with examples and use cases on blog or video

jonsan09
Tera Sage

Question 1

  • Enjoy the in depth discussions around these topics and demos

Question 2

  • I would like to see an overarching summary or TLDR type video for those who can't watch every single video all the way through. 
Kean1
Tera Explorer

Question 1

Very helpful in understanding what's coming for Brazil and the shorter videos keep it concise and digestable. Would prefer if the Developer Passport was released alongside the Brazil PDI, to get actual hands-on experience.

 

Question 2
I would like to see more developer resources in the coming weeks. Similar blogs and videos in the following weeks as recaps would be helpful too.