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API Token Refresh

We are attempting to grab logs from the "syslog_transaction", "sysevent", "sys_audit_delete", "sys_audit_role" tables and some of our customers have large datasets which require a long time to access and parse. During this parsing time, the access to...

Scheduled job to remove the attachedments

Hi guys, Currently, we have a daily scheduled job that removes attachments from the u_parking_permit_app table for applications created more than 30 days ago. In order to improve the scheduled job, we are required to revise the script to include an a...

Khalil Yuen by Tera Contributor
  • 568 Views
  • 2 replies
  • 0 helpfuls

Resolved! group with no member

 1) Groups with no members should include the group manager as a member.2) Deactivate the group if there are no members or group managers. Please help me in code.

s7 by Tera Contributor
  • 3336 Views
  • 8 replies
  • 6 helpfuls

Resolved! Script keeps running on blank fields.

I have a business rule that runs when a work order task is filled in, it also auto fills that same field to match in the parent work order. Ive already tried changing the script and ive tried changing it to not run on empty fields. But it keeps doing...

How to fix: FlowCompiler: Reference was not found for

I made a change to a flow action and now I keep getting this log message: "FlowCompiler: Reference was not found for sys_id. Error Message. Renaming or deleting action input/outputs can cause this issue." I also see this one "Recompile required for s...

Browser Incompatibility Message

Hi,We use ESS for our main portal.  When a user logs into servicenow from a google mobile app, they receive the browser incompatibility message but the browser is listed as Safari instead of Google.  We've been told that embedded google apps send tha...

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Jenkins integration with servicenow with approval

We have a Jenkinsfile with multiple stages in it. In the use case, we’re trying to integrate Jenkins and servicenow in a way such that, in one of the Jenkins stages, the approval goes to servicenow and once approved there, control would come back to ...

Resolved! Filter a dropdown field in Service Portal

I want to filter "Area / Subject / Expertise" field depending on the "Country for F.M.V calculation" field. So if I select for example "Albania" it should appear only relevant options in "Area / Subject / Expertise" field. How do I do that?    

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Jo_o Luis by Tera Contributor
  • 2896 Views
  • 14 replies
  • 4 helpfuls