DevOps Pipeline steps are not being created

[Andre Moreira1]

Hi Guys,

I have one instance with "Build tag: glide-quebec-12-09-2020__patch1-02-18-2021".

So I am trying to follow the default configuration of ServiceNow Devops with Jenkins to automate Changes.

But after configure my local Jenkins Pipeline (http://localhost:8080/job/test-pipeline/) and expose this by ngrok, the ServiceNow DevOps Pipeline [sn_devops_pipeline] table is not creating the related steps that I have on Jenkins Pipeline side.

Anyone knows why this is happening?

Thanks!

[]'s

Andre Moreira

[Greydon]

Quick guess is the URL in the events doesn't match the one in your tool connection, so DevOps does not recognize them as belonging to any tool it knows about.  It may help to adjust the Jenkins URL setting to match the path you are using to make the tool connection.  A path of http://localhost:8080 would only work if you were instead using a MID server to make that connection.

[Andre Moreira1]

Greydon,

Do you have other tip?

[]'s

Andre Moreira

[Andre Moreira1]

Hi @Greydon ,

Thank you for the tip!

I updated the field Tool URL based on my current Jenkins URL:

Using the Tool Connection record that has the same Jenkins URL:

After that I executed my Pipeline as follow:

But my Pipeline inside ServiceNow do not create any Steps:

Do you have some other tip?

[]'s

Andre Moreira