Display the announcements on service portal level

[ar1]

HI All,
Can anyone please help us on the below requirement.
We have created couples of announcement and it's display on portal level.
But we want to hide the "Expand all" and "hide all" options.

instead of that we want to give it like below (How the records will visible on list view level).
So when an user click on the forward option then the second announcement should display and if user click on backward option then the first announcement should display.

Since we're completely new to service portal related development and we're struggling to complete the requirement.
Please help us.

Advance thanks.

[Saurav11 · Accepted solution]

Hello,

Unfortunately you cannot customize the OOB Banner instead maybe you can take the announcement widget at the top the the page so it will display just below the navigation.

Please mark mu answer as correct based on Impact.

[ar1]

HI @Ankur Bawiskar and @Saurav11 ,

Could you please help us.
Many thanks for the support.

[Saurav11]

Hello,

There is an OOB widget already present named "Announcement". If it is not available on the home page just bring it over. It already ahs the pagination which you are looking for

Just while creating the announcement select the type as Widget:-

Please mark my answer as correct based on Impact.

[ar1]

Hi Saurav,
Many thanks for the response.
When we give Type as "Widget" then the announcement are not displaying on portal level.
But when we give Type as "Banner" the announcements are displaying.

And coming to OOB "Announcement" widget, Could you please elaborate more like how to bring the widget to home page.

Advance thanks.

[Saurav11]

Hello,

Yes so if you do not have it already do the below:-

Open the homepage and click ctrl+right click(at the same time) then the below ill appear just click on page designer:-

Over there type announcement and drag and drop it on the page:-

Then you will start seeing the Announcement widget:-

Please mark my answer as correct based on Impact.