Display the announcements on service portal level

ar1
Kilo Sage

HI All,
Can anyone please help us on the below requirement.
We have created couples of announcement and it's display on portal level.
But we want to hide the "Expand all" and "hide all" options.

 

ar1_0-1666798343190.png

 



instead of that we want to give it like below (How the records will visible on list view level).
So when an user click on the forward option then the second announcement should display and if user click on backward option then the first announcement should display.

ar1_1-1666798469494.png

 




Since we're completely new to service portal related development and we're struggling to complete the requirement.
Please help us.

Advance thanks.

2 ACCEPTED SOLUTIONS

Hello,

 

Unfortunately you cannot customize the OOB Banner instead maybe you can take the announcement widget at the top the the page so it will display just below the navigation.

 

Please mark mu answer as correct based on Impact.

View solution in original post

hello,

 

If my answer helped you can you also mark it as correct.

 

Thanks.

View solution in original post

7 REPLIES 7

Hi Saurav,
Thanks for the response.
As you mentioned , we tried and it's working fine but List level view is not coming (Like forward and backward option)
But instead of displaying the middle of the portal page [Refer below first image] we want the same kind of behavior on Banner level like below blue image [second image]

1. 

ar1_1-1666856308970.png

 

 

 

2.

 

ar1_0-1666855696409.png


Advance thanks.






Hello,

 

Unfortunately you cannot customize the OOB Banner instead maybe you can take the announcement widget at the top the the page so it will display just below the navigation.

 

Please mark mu answer as correct based on Impact.

hello,

 

If my answer helped you can you also mark it as correct.

 

Thanks.