Create a Time card for another user

[Ettore Asfaldo]

Hello everyone,

I have a problem, a user (a project Manager) has to create a timecard for another user. how can I do so?

thanks in advance,

Ettore

[Pedro Grilo1]

Hi,

Out of the box, Project Manager role cannot create time cards for other users. Only users with timecard_admin can do so.

You can either assign the timecard_admin to the set of users who should be allowed to create time cards or adjust the ACLs to allow project managers write access to time_card.user field.

Hope it helps!

Pedro

[Ettore Asfaldo]

Hello @Pedro Grilo1 ,

Thanks, but I insert to a user the timecard_admin does not let me insert a time card for another user in front end (time sheets portal). how can I do so?

[Pedro Grilo1 · Accepted solution]

Hi,

As timecard_admin, you should be able to follow the process described on"

- https://docs.servicenow.com/en-US/bundle/tokyo-it-business-management/page/administer/task-table/tas...

You can test this by trying this process with a manager from any Resource Group. He/she should be able to add time cards for any resource belonging to the managed groups.

I hope it it helps!

Pedro