have not been able to log in to pdi for four days

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CorinaT
Tera Contributor

‎07-12-2024 09:09 AM

I'm an intern learning about servicenow and creating a custom application. I need the application so I can finish my project, can anyone help?. 

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎07-13-2024 08:03 PM

Hi @CorinaT 

 

There is no support available for PDI. If you are not able to login , try to reserve password but if you getting instance unavailable, then bettee to release this instance and take a new one.

 

Currently SN migrating more than 8000 PDI to new Data Centre and this can be a reason of non availability.

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Dr. Atul G. - Learn N Grow Together
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CorinaT
Tera Contributor

‎07-15-2024 05:35 AM

Thanks everyone for your help!. Thanks for the tip about XML, but as a new user building the needed application I was not aware of that process was. 

 

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