We are using Service Operations Workspace (SOW) and want to extend the left navigation.
For Knowledge: instead of just showing a list view of kb_knowledge, we’d like to open the full Knowledge Base homepage (with tiles, subscriptions, featured content, etc. as shown in the portal).
For Requests: we want to add a Create Request option so users can launch the standard request catalog experience from inside SOW.
Looking for guidance or best practices on how to configure this properly. Please see below images.
