How to populate article content into a new incident by using the Create Incident button available from knowledge articles

[Eric24]

I found an older post from the below link and I was able to modify the URL to fill the Short description field and the Work notes field, but I was not able to make it work for the description or the Resolution notes. I used the dictionary field names for the fields, but it does not work. We have several knowledge bases and articles are created from all of them, but I tried a few variations, but none would work. Is there any other way this could be done please?

https://community.servicenow.com/community?id=community_question&sys_id=27cf43a5dbdcdbc01dcaf3231f96...

This is what I changed the URL to:

incident.do?sys_id=-1&sysparm_query=active=true^short_description=$[HTML:knowledgeRecord.short_description]^description=$[HTML:knowledgeRecord.kb_issue]^close_notes=$[HTML:knowledgeRecord.kb_resolution]^work_notes=(Created after Knowledge search: $[HTML:knowledgeRecord.short_description])&sysparm_stack=knowledge_home_launcher.do

[Sai Kumar B]

@Eric 

I don't believe we have kb_issue and kb_resolution fields on kb_knowledge table records (KB articles) however, you can find the same fields on kb_template_kcs_article table records.

[Eric24]

Those dictionary names come from the custom knowledge templates. Is that not what I should be using, the templates field's dictionary names?

[Sai Kumar B]

Have you checked those dictionaries in the kb_knowledge table? Are they available? 

[Eric24]

No, I did not find them and in that case, which fields should I be using?

Is there any other way to get to the same result anyways? Through a script for example?