Hi Team ,
I am new to Service now and seeking some guidance for integration between Jenkins & Service Now.
I have gone through the documentation and came to understand some of the basic concepts for setting up the connection between Jenkins and Service Now. However , I have some queries related to this scenario.
Currently , I am using the Jenkins Agents on which my pipeline is getting executed and the Jenkins agent is setup at On-Premise. I have couple of pipeline getting executed including CI , CD , CI/CD. Those pipelines are created using groovy scripts. Now , I am exploring if there is any API call that could be used in my existing groovy scripts to communicate with Service now.
Below is my understanding and queries I need some guidance on :
- To proceed with this integration , Do I need to Install the Service now plugin in my Jenkins Agent ?
- In my scenario , I need my jenkins to communicate with Service now when required Instead Service now connecting to jenkins. For this I understand that I could use some API Calls but not sure of the API that can be used in the groovy script for achieving this.
- If there is any other configuration or alternative option I could perform for this type of connectivity then please suggest.
Appreciate for your quick response on this.
Regard,
Kapil
