Looking to Sync SN Knowledge Articles to SharePoint Website

Cory Hitchings
Giga Guru

We are looking to export our End User Knowledge Articles to our Company Intranet site which happens to be SharePoint. 

Ultimately we are looking to get the Knowledge Article URL, and a snippit of information of the article to appear within the web page when our users search from this site.  Is there a tool, API, integration we require to get this up and running? 

Basically we need to query kb_knowledge and extract the information to display on our site.

Information we are looking to gather from ServiceNow would be Short Description, Meta, Tags, and URL and KB number, from all Published Knowledge Articles.  Hopefully this could be done similar to the LDAP Listener polling for changes. 

Thanks very much! 

1 ACCEPTED SOLUTION

Ankush13
Kilo Guru

You will need to develop it. Extraction of those details is easy using REST API of knowledge table.

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1 REPLY 1

Ankush13
Kilo Guru

You will need to develop it. Extraction of those details is easy using REST API of knowledge table.