Third party APIs

[Rudolph Prince]

Can 3rd party APIs integrated into Service Now?

[Anshu_Anand_]

Yes you can call any third part APIs in servicenow

https://docs.servicenow.com/bundle/paris-application-development/page/integrate/inbound-rest/concept...

Hope its helpful

[Hitoshi Ozawa]

Hi Rudolph,

Is the question about calling external API from ServiceNow? If so, ServiceNow has Integration HUB to connect with other services.

https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/legal/snc-addendum-in...

If the service is not supported by Integration Hub, ServiceNow offers REST and SOAP interfaces that may be used with scripting to make calls.

https://docs.servicenow.com/bundle/quebec-application-development/page/integrate/web-services/refere...

IF the question is about including a third party module to ServiceNow, this will be restricted to including JavaScript modules as Script Include.

[Rahul Priyadars]

Yes you can do it .

You can consume third party API in service Now using Business Rule.

We are already doing this for SMS Integration (twilio,Infobip), e-bonding between ITSM tool and Service Now ITSM etc.

Regards

RP