Which flow, subflow or business rule creates the change request in the Devops Change process
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎03-07-2025 05:03 AM
Which flow, subflow or business rule creates the change request in the Devops Change process
I can't seem to find the actual thing that creates the change record.
I know it is based off of the inbound events but I just can't find it.
Can someone help to point me in the right direction
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎03-07-2025 05:52 AM
Check this OOTB flow
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎03-07-2025 06:20 AM
THanks for the guidance. BUt I have been through these and Cannot find the one that creates the change.
Further guidance needed as to the exact flow or subflow.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎03-07-2025 07:32 AM
This is the flow that creates the change request. Also, I recommend opening a support case to learn more about this
https://INSTANCENMAE.service-now.com/now/workflow-studio/builder%3Ftable%3Dsys_hub_flow%26sysId%3D7b470d99c74010108c2c02b827c260f9
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎03-07-2025 07:46 AM
Thanks. I will contact Now Support.
The flow you are referring to is triggered from a change that is created. It speaks to the approval flow. Not the creation.